Shipping policy
Last updated: Januari 27, 2025
Order Processing
Orders typically take 3–7 business days to process before being shipped. You will receive a shipping confirmation email with tracking information once your order is dispatched.
Shipping Times
Shipping times vary depending on your location:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
Shipping Rates
Shipping costs are calculated at checkout based on the weight and destination of your order.
Customs and Import Taxes
Customs and import duties may apply to international orders. These fees are the responsibility of the customer and are not included in our shipping charges.
Order Tracking
You will receive a tracking number via email once your order has been shipped. Please allow 48 hours for the tracking information to update.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery time, please contact us at hello.thisisme.tme@gmail.com. We will do our best to assist you.